Terms of Service

Welcome to Mufelt. By accessing or using our website (the "Site") and services, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our Site.

1. General Terms

Mufelt ("we," "us," or "our") operates the Site and provides fashion products including handbags, accessories, jewelry, shoes, clothing, and sunglasses. These Terms govern your use of the Site, including purchases, browsing, and interactions with our services.

By using the Site, you confirm that you are at least the age of majority in your jurisdiction and agree to these Terms. If you do not agree, please refrain from using the Site.

2.Account Registration

To access certain features, you may need to create an account. You agree to:

Provide accurate and current information.
Maintain the confidentiality of your login credentials.
Notify us immediately of any unauthorized account activity.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

3. Product Information & Pricing

Accuracy: We strive to display accurate product descriptions, images, and pricing. However, errors may occur. We reserve the right to correct any mistakes and cancel orders arising from such errors.
Pricing: All prices are listed in [USD/other currency] and are subject to change without notice. Additional taxes, duties, or shipping fees may apply based on your location.

4. Orders & Payment

Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or reject orders for any reason, including stock limitations or suspected fraud.
Payment Methods: We accept [PayPal]. You authorize us to charge the provided payment method for the total order amount, including applicable fees.
Order Changes/Cancellations: Requests must be made immediately after placing the order. Once processing begins, changes may not be possible.

5. Shipping & Delivery

Processing Time: Orders are typically processed within [X] business days. Delays may occur due to high demand or unforeseen circumstances.
Shipping Policy: We ship internationally. Delivery times vary by destination. Shipping costs and estimated delivery dates are provided at checkout.
Risk of Loss: Responsibility for products transfers to you upon delivery. Signature may be required for high-value orders.

6. Returns & Refunds

Eligibility: Items must be returned unused, in original packaging, and within [X] days of delivery. Final sale items are non-refundable.
Process: Contact our Customer Service for a return authorization. Refunds are issued to the original payment method, excluding shipping costs unless the return is due to our error.
Damaged/Defective Items: Report issues within [X] days of delivery for a replacement or refund.

7. Intellectual Property

All content on the Site (logos, text, images, etc.) is owned by Mufelt or its licensors and protected by copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8.User Conduct

You agree not to:

Use the Site for illegal purposes or to transmit harmful code (e.g., viruses).
Misrepresent your identity or engage in fraudulent activities.
Harass other users or interfere with the Site’s functionality.

9. Limitation of Liability

Mufelt is not liable for:

Indirect, incidental, or consequential damages arising from Site use.
Product misuse or modifications by the customer.
Third-party actions (e.g., shipping delays, payment processor errors).

10. Dispute Resolution

Any disputes shall be resolved through negotiation. If unresolved, disputes may be submitted to binding arbitration in [Jurisdiction], governed by [Country]’s laws.

11. Changes to Terms

We may update these Terms periodically. Continued use of the Site after changes constitutes acceptance. Material changes will be communicated via email or Site notifications.

12.Governing Law

These Terms are governed by the laws of [Country/State], without regard to conflict-of-law principles.