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Shipping Policy

At Mufelt, we are committed to delivering your fashion items with care and efficiency. Our standard shipping ensures your order arrives within 10-15 business days after processing. Below are the detailed terms of our shipping policy:

 

1. Order Processing

  • Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays).

  • Order Verification: For security purposes, we may verify orders before shipment, which could add up to 24 hours to the processing time.

 

2. Shipping Methods & Delivery Timeframes

We offer standard international shipping with an estimated delivery time of 10-15 business days after processing.

Note: Delivery times begin after order processing is complete and exclude potential customs delays.

 

3. Shipping Costs

Shipping fees are calculated at checkout based on:

  • Order weight and dimensions

  • Destination country

Free Shipping Promotion:

Enjoy free standard shipping on orders over [Amount] (e.g., $100). Promotions may vary; check our website for current offers.

 

4. Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number.

  • Tracking information may take 24-48 hours to update in the carrier's system.

 

5. Customs, Duties & Taxes

  • International Orders: Your order may be subject to customs fees, import taxes, or duties, which are the customer's responsibility.

  • Customs Delays: These are beyond our control. For more information, contact your local customs office.

 

6. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. boxes. A physical address is required.

  • Remote Areas: Deliveries to remote locations may experience extended delivery times.

 

7. Undeliverable Packages

If a package is returned due to:

  • Incorrect address (provided by customer)

  • Failed delivery attempts

  • Customs refuse

We will contact you to arrange reshipment (additional fees may apply) or issue a refund minus shipping costs.

 

8. Lost or Stolen Packages

  • Lost in Transit: If your package does not arrive within 5 business days of the estimated delivery date, contact us for assistance.

  • Stolen After Delivery: Mufelt is not responsible for packages stolen after delivery confirmation.

 

9. Expedited Shipping Options

Need your order faster? Choose express shipping at checkout for delivery within 5-7 business days (additional fees apply).

 

Why Choose Mufelt Shipping? 

Reliable 10-15 Day Delivery 
Transparent Tracking
Global Shipping Options
Dedicated Customer Support

Thank you for choosing Mufelt. We appreciate your business!