Privacy Policy

At Mufelt, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website ([website URL]) or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

Contact Details: Name, email address, phone number, shipping/billing address
Payment Information: Processed securely through PayPal (we do not store credit card details)
Account Data: If you create an account (username, password, order history)
Communications: Customer service inquiries, feedback, or survey responses

B. Automatically Collected Information

Device & Usage Data: IP address, browser type, operating system, pages visited, referring URLs
Cookies & Tracking Technologies: To enhance user experience and analyze site traffic (see Section 5)

C.Third-Party Data

Information from PayPal (transaction status, payment method)
Social media interactions (if you connect your accounts)

2. How We Use Your Information

We use your data for the following purposes:

Order Processing: Fulfill purchases, send order confirmations, and provide customer support
Personalization: Tailor product recommendations and website content
Communication: Send transactional emails (e.g., shipping updates), respond to inquiries, or share promotional offers (with consent)
Analytics: Improve our website, products, and services
Security: Prevent fraud, unauthorized transactions, or illegal activities

3. Data Sharing & Disclosure

We only share your information under these circumstances:

Service Providers: With trusted third parties (e.g., shipping carriers, PayPal) to complete orders
Legal Compliance: If required by law (e.g., court orders, tax regulations)
Business Transfers: In case of mergers, acquisitions, or asset sales
Aggregated Data: Non-identifiable analytics shared with partners for marketing trends

We never sell your personal information to third parties.

4. Data retention

We retain your information only as long as necessary:

Active Accounts: Until you request deletion
Order Records: For tax, legal, or warranty purposes (typically 3-7 years)
Marketing Data: Until you unsubscribe or withdraw consent

5. Cookies & Tracking Technologies

Types of Cookies:

Essential (necessary for website functionality)
Performance (analytics to improve user experience)
Marketing (personalized ads, with your consent)

Managing Cookies: Adjust settings via your browser or our Cookie Preference Center

6. Your Rights & Choices

Depending on your location, you may:

Access/Correct Data: Request a copy of your information or update inaccuracies
Delete Data: Ask us to erase your personal data (exceptions may apply)
Opt-Out of Marketing: Unsubscribe from emails or adjust cookie preferences
Restrict Processing: Limit how we use your data (e.g., for legal claims)
To exercise these rights, contact us at [mufelt1980@outlook.com].

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence (e.g., for payment processing). We ensure adequate safeguards, such as:

PayPal’s compliance with global privacy standards

Data encryption during transit

8. Children’s Privacy

Our website is not intended for users under 16. We do not knowingly collect their data. Parents/guardians may contact us to remove such information.

9. Security Measures

We implement:

Encryption: SSL technology for secure transactions
Access Controls: Limited employee access to sensitive data
Regular Audits: To identify and address vulnerabilities

10.Policy Updates

We may revise this policy periodically. Material changes will be notified via email or website announcements.