At Mufelt, we are committed to delivering your fashion items with care and efficiency. Our standard shipping ensures your order arrives within 10-15 business days after processing. Below are the detailed terms of our shipping policy:
1. Order Processing
- Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays).
- Order Verification: For security purposes, we may verify orders before shipment, which could add up to 24 hours to the processing time.
2. Shipping Methods & Delivery Timeframes
We offer standard international shipping with an estimated delivery time of 10-15 business days after processing.
Note: Delivery times begin after order processing is complete and exclude potential customs delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on:
- Order weight and dimensions
- Destination country
Free Shipping Promotion:
Enjoy free standard shipping on orders over [Amount] (e.g., $100). Promotions may vary; check our website for current offers.
4. Order Tracking
- Once your order ships, you will receive a confirmation email with a tracking number.
- Tracking information may take 24-48 hours to update in the carrier’s system.
5. Customs, Duties & Taxes
- International Orders: Your order may be subject to customs fees, import taxes, or duties, which are the customer’s responsibility.
- Customs Delays: These are beyond our control. For more information, contact your local customs office.
6. Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. boxes. A physical address is required.
- Remote Areas: Deliveries to remote locations may experience extended delivery times.
7. Undeliverable Packages
If a package is returned due to:
- Incorrect address (provided by customer)
- Failed delivery attempts
- Customs refuse
We will contact you to arrange reshipment (additional fees may apply) or issue a refund minus shipping costs.
8. Lost or Stolen Packages
- Lost in Transit: If your package does not arrive within 5 business days of the estimated delivery date, contact us for assistance.
- Stolen After Delivery: Mufelt is not responsible for packages stolen after delivery confirmation.
9. Expedited Shipping Options
Need your order faster? Choose express shipping at checkout for delivery within 5-7 business days (additional fees apply).
Why Choose Mufelt Shipping?
Reliable 10-15 Day Delivery
Transparent Tracking
Global Shipping Options
Dedicated Customer Support
Thank you for choosing Mufelt. We appreciate your business!